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Shop By Title > Q > Quality & Performance Excellence

Quality & Performance Excellence

Quality & Performance Excellence
Author(s) : James R. Evans
Publisher : South-Western College Pub
Pub. Date : Jun 2010
Edition : 6th
Format : Softcover
ISBN-10 : 0324827067
ISBN-13 : 9780324827064
IE ISBN : 0538469374 / 9780538469371
Subject(s) : Business & Economics
Packed with relevant, real-world illustrations, QUALITY AND PERFORMANCE EXCELLENCE, 6e presents the basic principles and tools associated with TQ. Many cases focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. Unlike most TQ books, QUALITY AND PERFORMANCE EXCELLENCE is organized according to traditional management topics, which helps readers see the parallels between TQ and management theories in areas such as organizational design and leadership. TQ is often presented as new or different, which it clearly is not. This book has three objectives: to show readers how these principles and methods have been put into effect in a variety of organizations, to illustrate the relationship between TQ principles and the theories and models studied in management courses, and to familiarize readers with the basic principles and methods associated with total quality.

This is a brand new International Edition. The cover may look different but the book content (in english) is the same with US Hardcover. Printed in original color on high quality paper. Everything is identical to US Edition.


Price : $28.00

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